FAQ

In-stock pieces ship in 1 to 5 business days. Made-to-order pieces ship in 1–2 weeks. Custom pieces take 3 to 6 weeks.

Free insured 2-day shipping on US orders over $2,000. Signature required on every order. Shipping: see our shipping policy.

We ship to street addresses in the 50 US states and DC. We don't ship to PO boxes, US territories or APO/FPO addresses.

Email info@d2diamonds.com, WhatsApp/text 786-750-5714, or use the contact form.

Engraving is optional on pieces that support it. Engraved pieces are final sale once they're engraved.

Use D2's at-home sizing guide, or have a jeweler size you.

Your first resize is free on pieces that can be resized. After that, you pay shipping both ways.

Full eternity bands (lab-grown diamonds all the way round) cannot be resized.

ctw is short for carat total weight: the combined weight of every lab-grown diamond in a piece, whether it's a ring, a bracelet, a necklace or a pair of earrings. For example, a 2 ctw pair of studs is two lab-grown diamonds of about 1 ct each. Where a product page lists each earring's weight, that is the exact figure from its grading report.

Actual carat weight and stone sizing may vary. Contact us with any questions about sizing and weight.

In-stock pieces show their own lab-grown diamond grades, with the IGI report for each lab-grown diamond that has one. Made-to-order pieces show their grades where we have them.

An appraisal comes with every engagement ring and every purchase over $5,000. For purchases over $1,000, an appraisal is available on request.

Looking for a loose lab-grown diamond? We sell them through our sourcing service: tell us what you want, and we'll search and present lab-grown diamonds that fit.

Want to use your own stone? We consider that case by case. Tell us about your own stone in your request, and we'll let you know whether we can work with it.

The setting price covers the mounting: metal, labor and finishing. The center lab-grown diamond is priced and sourced separately; see how D2 sources your lab-grown diamond.

Made-to-order pieces come in 14k white gold or 14k yellow gold as standard. Many designs can also be made in a special-request metal; each product page lists the metals that design comes in.

Our 14k white gold and 18k white gold pieces may be rhodium-plated. Some 18k white gold is made with palladium in the alloy.

If you have a metal allergy or sensitivity, contact us before you order.

Yes. Rhodium plating wears with time, and we can re-plate D2 pieces. Contact us for a quote.

Returns: within 14 days of delivery, unworn, for store credit or exchange; some pieces are final sale. Returns and exchanges follow our Return policy.